Each order is carefully processed within 1–3 business days. Once shipped, delivery typically takes 6–12 business days depending on your location.
To ensure the fastest possible delivery, some items may be shipped separately depending on product availability and warehouse location.
Can I return my order?
Of course. We offer a 30-day return policy for eligible items in their original condition. Return shipping costs, including any applicable customs or clearance fees, are the responsibility of the customer.
How can I track my order?
As soon as your order has been shipped, you’ll receive a tracking link by email so you can follow your delivery every step of the way.
What if my item arrives damaged or incorrect?
If something isn’t quite right with your order, please contact our support team at info@elinecarter.com and we’ll be happy to help resolve it as quickly as possible.
How can I contact customer support?
Our support team is always here to help. You can reach us anytime at info@elinecarter.com, and we aim to respond within 24–48 business hours.
