Shipping policy

Eline Carter

Order Processing

At Eline Carter, every order is prepared with care and attention to detail.

Please allow 1–3 business days for order processing before your package is dispatched.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

Our standard delivery timeframe is 5–15 business days, depending on your location.

We work with trusted shipping partners to ensure your order arrives safely and efficiently. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

To provide the fastest possible service, some orders may be shipped in separate packages depending on product availability and warehouse location.

Shipping Costs

We are pleased to offer free shipping on all orders, with no minimum purchase required.

Your order will be delivered directly to your door at no additional cost.

Placing an Order

Ordering from Eline Carter is simple:

  • Select your preferred item and add it to your cart
  • Proceed to checkout and carefully review your shipping information
  • Choose your payment method — all payments are processed through a secure SSL-encrypted checkout
  • After completing your purchase, you will receive an order confirmation email for your records

Delays and Availability

While we aim to deliver all orders within the stated timeframe, shipping times may occasionally be affected by factors outside our control, including peak seasons, customs processing, or unforeseen global delays.

Our team always works to have your order delivered as quickly as possible and will keep you informed if significant delays arise.

Customer Care

If you have questions regarding your order or need assistance with shipping, please contact our Customer Care team:

Email: info@elinecarter.com

We are always happy to assist you.