Privacy policy

Last updated: April 24, 2026

Eline Carter

Information on the Handling of Personal Data

We appreciate your visit to Eline Carter and your interest in our online store at elinecarter.com. Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit or make a purchase through our website.

Personal data refers to any information that can be used to identify you directly or indirectly.

1. Data Controller

The data controller responsible for processing personal data on this website in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), is:

Eline Carter
Email: info@elinecarter.com

The data controller determines the purposes and means of processing personal data.

2. Website Security

To protect your personal information and confidential content, our website uses SSL/TLS encryption technology. You can recognize a secure encrypted connection by the “https://” in your browser address bar and the padlock symbol.

We do not use automated decision-making or profiling that produces legal or similarly significant effects for visitors or customers.

3. Data Collection When Visiting Our Website

When you browse our website for informational purposes only, certain technical data is automatically transmitted by your browser to our server and temporarily stored in log files. This may include:

  • Visited pages
  • Date and time of access
  • Amount of data transferred
  • Referring website or URL
  • Browser type and version
  • Operating system
  • IP address (anonymized where applicable)

This information is processed based on our legitimate interest in ensuring the stability, security, and proper functionality of our website.

This data is not used to personally identify visitors unless there are indications of unlawful activity.

4. Cookies

Our website uses cookies to improve your browsing experience and enable essential website functions.

Cookies are small text files stored on your device. Some cookies are temporary session cookies that are automatically deleted after your visit, while others remain stored on your device until deleted or they expire.

Cookies may be used for purposes such as:

  • Saving shopping cart contents
  • Remembering preferences
  • Improving website performance
  • Measuring traffic and user interactions
  • Supporting personalized advertising where consent is given

Where cookies involve personal data processing, processing is based either on your consent, contractual necessity, or our legitimate interest in providing a functional and user-friendly website.

We may also use third-party cookies through service providers.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Upon your first visit, you may be asked to provide consent for non-essential cookies through our cookie banner. Consent preferences can be adjusted at any time.

5. Contacting Us

If you contact us by email or through a contact form, we collect and process the personal data you provide solely to respond to your inquiry.

This processing is based on our legitimate interest in communication or, where relevant, for taking steps related to a contract.

Your data will be deleted once your request has been fully resolved unless legal retention obligations require otherwise.

6. Customer Accounts and Order Processing

When you create an account or place an order through Eline Carter, we collect the personal data necessary to process your purchase and fulfill our contractual obligations.

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Payment details
  • Order history

You may request deletion of your customer account at any time by contacting us.

Following completion of contractual obligations or account deletion, personal data will only be retained as required by applicable law and then securely deleted.

7. Email Marketing

Newsletter Subscription

If you subscribe to our newsletter, we may send updates, promotions, and product news by email.

Subscription occurs only with your explicit consent and may use a double opt-in procedure for verification.

We may store:

  • Your email address
  • Subscription timestamp
  • IP address used for subscription

You can unsubscribe at any time through the unsubscribe link in our emails or by contacting us at info@elinecarter.com.

Marketing Emails to Existing Customers

If you have previously made a purchase, we may send information about similar products where permitted by law, based on our legitimate interest.

You may opt out of such communications at any time.

8. Order Fulfillment and Payments

To fulfill your order, we may share necessary personal information with shipping carriers and payment providers.

Payment Providers

Payments may be processed through providers such as Mastercard, American Express or other payment partners offered at checkout.

Payment data is shared only to the extent required to complete the transaction.

Payment providers may process personal data according to their own privacy policies and may carry out checks where legally permitted.

9. Review Requests

Where permitted or based on consent, we may send a one-time request asking you to review your purchase.

You may withdraw consent or opt out at any time.

10. Social Media Plugins

Our website may include links or privacy-friendly integrations for social platforms such as Facebook or Instagram.

No direct connection to those platforms is established unless you actively click the relevant button.

Once you interact with those platforms, their own privacy policies apply.

11. Analytics and Advertising

We may use analytics and advertising tools, such as:

  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel

These tools help us understand website performance, improve our services, and display relevant advertising.

Where required, data is processed only with consent. IP anonymization is enabled where applicable.

You may opt out through browser settings or provider opt-out tools.

12. Retargeting and Remarketing

We may use remarketing technologies to show relevant advertisements across websites and social media platforms.

This may involve cookies or similar technologies.

You can manage ad preferences or disable personalized advertising through relevant provider settings.

13. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Receive your data in portable format
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

If you object to processing for direct marketing purposes, we will stop processing your data for those purposes.

14. Data Retention

We retain personal data only for as long as necessary to fulfill contractual obligations, comply with legal requirements, or resolve disputes.

Once retention periods expire, data is securely deleted.

15. Contact

If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us:

Eline Carter
Email: info@elinecarter.com